Payment trust intelligenceIn development

Win the disputes you should.

We are building the evidence layer for ecommerce disputes — captured at the moment of purchase, and assembled into a submission-ready package whether the dispute runs through Visa CE3.0, PayPal, or Buy-Now-Pay-Later. Join the waitlist for early access.

We'll email you when access opens. Nothing else, ever.

Stop losing winnable disputes
Win with proof in the format banks and processors expect — instead of your word against theirs
No manual evidence gathering
Evidence gathered automatically at purchase — a submission-ready package in seconds
$37B
in chargebacks hit merchants every year
Mastercard / Datos Insights, 2026
The problem

A fraudulent chargeback and a legitimate refund request look identical from the outside.

When a dispute lands, whoever rules on it sees a claim and a merchant response. They have no way to tell the difference between a customer who was genuinely wronged and a customer who received their order and decided not to pay for it. So they default to favoring the claim.

And most customers never contact the merchant — they file the dispute, keep the product, and often get their money back on top of it.

The evidence that would settle the claim exists — it was there at checkout, in the session, in the carrier scan. It just was never collected, never structured, and never submitted in a form that could be acted on.

What it costs you today
  • $4.61 in real cost for every $1 lost
    The true cost of a dispute isn’t the refund — add the chargeback fees, the staff time fighting it, and the product you never get back.
    LexisNexis True Cost of Fraud, 2025
  • Hours per dispute
    Screenshots, order exports, tracking numbers, email threads — assembled by hand, under a deadline.
  • Evidence you can no longer get
    Session data and device signals are gone weeks later. The window to capture them was the moment of purchase.
  • Losses you should have won
    You did everything right — fulfilled the order, delivered on time — and still lose, because whoever rules on it decides with no context and defaults to the claim.
How it works

Evidence collected at purchase. Package assembled at dispute.

The work happens before you need it. When a dispute arrives, your case is ready.

01

Connect your store

Verixify connects to your store — Shopify first, with more platforms on the way — and starts working on your very next order. Only a one-time setup, then it runs on its own.

02

Every order becomes evidence

Every order is recorded and timestamped. Storefront orders also capture the device, IP, and the shopper’s response to your terms — captured at the moment of purchase and held as tamper-proof evidence in the format banks and processors expect.

03

A dispute arrives

Verixify matches it to the order, pulls the full evidence record together, and tells you exactly how strong your case is.

04

Submission-ready in seconds

A complete package, assembled and formatted to the standards banks and processors expect — CE3.0 for card disputes, or PayPal and BNPL formats. Review it, submit it, done.

Who it's for

Some merchants get disputed more than others. Usually not for anything they did wrong.

What merchants have in common is exposure to chargeback abuse — disputes filed against orders they fulfilled correctly.

Subscription & recurring commerce

“I never authorized this” lands on renewals customers had set up themselves, months ago.

✓

Verixify keeps proof of the original signup and every renewal — so the claim meets a verified record, not your word.

Apparel, accessories & cosmetics

The most-disputed category there is — “not as described” and wardrobing refunds hit you constantly.

✓

A timestamped record of the order details, terms, and delivery — so “not as described” has to answer to the facts.

High-ticket & high-resale goods

Big-ticket items draw the most abuse, and every lost dispute costs you real money.

✓

Complete evidence on every order — so a high-value dispute is a case you can win, not a write-off.

At risk of losing processing

Your dispute rate is so high that processors flag, freeze, or drop your access entirely.

✓

Win more of the disputes you should — and build a track record that keeps you in good standing.

Digital goods & online products

“Didn’t receive it” and “not as described” are easy to claim on something intangible.

✓

Proof of accepted terms and delivery — captured at purchase, ready when a dispute lands.

Dropshipping & long-fulfillment

Long transit and third-party fulfillment turn ordinary orders into “item not received” disputes.

✓

The full order, terms and delivery record, held together — so a long fulfillment window stops being a liability.

Product roadmapIn development

Everything a dispute needs, in one place.

Verixify is not open for signup yet. This is the evidence stack we are building — artifacts that are never edited after the fact, which is precisely what makes them hold up. Join the waitlist and we will tell you when it opens.

In development now

✓Complete order record

Every order synced from Shopify and timestamped — line items, amounts, customer, shipping address and fulfillment state — held as the spine of any dispute you file.

✓Fulfillment terms acceptance

A modal on your cart page shows the shopper your terms before they check out and records whether they accepted or dismissed it, against the exact policy version in force that day.

✓Device fingerprint and IP

Captured on the store session that placed the order. IP is truncated to /24 and the fingerprint is hashed before storage — never raw consumer data.

✓Automatic carrier tracking

Delivery confirmation pulled directly from the carrier and attached to the case without you touching it.

✓Automatic checkout screenshot

A rendered capture of the checkout as presented to the customer, taken at the moment of purchase.

✓Your own supporting evidence

Upload screenshots, correspondence, proof of delivery or anything else the case needs. Everything is timestamped and held as tamper-proof evidence in the format banks and processors expect.

✓Dispute package assembly

Everything above compiled into a formatted, submission-ready package in the format banks and processors expect — Visa CE3.0 for card disputes, and PayPal and Buy-Now-Pay-Later formats — with a downloadable PDF.

✓Rebuttal tailored to each dispute

The evidence assembles into a written response built for that specific claim and order. The same inputs always produce the same output — nothing is improvised after the fact. Ready to review and submit.

✓Case evidence strength scoring

Every dispute scored on the strength of the evidence actually attached to it, so you know exactly how strong your case is.

Your standing at a glance

See how your store’s track record is trending over time, and get specific guidance on how to improve it.

Why Verixify exists

Built by a merchant who spent nearly a decade fighting disputes he should have won.

Verixify's founder spent nearly a decade running a global ecommerce store, fighting fraudulent chargebacks the whole way. Nothing on the market reliably tells the difference between a fraudulent chargeback and a legitimate refund request.

That is the problem Verixify is built to solve — for merchants, banks and consumers alike.

That last part matters. A system that simply helps merchants win every dispute is not a fair system — it is the same imbalance pointed the other way. Verixify is built to surface what actually happened, so a customer who was genuinely wronged is made whole and a merchant who did everything right is not punished for it.

Questions merchants ask

Which disputes does Verixify support?+

Disputes are not fought in one place. Card disputes on Visa and Mastercard run through Compelling Evidence 3.0 — the Visa standard that lets a merchant defeat a fraud claim by matching the order against the cardholder’s prior transaction history. It works, but only if you captured the right data at the time of purchase. PayPal and Buy-Now-Pay-Later providers each run their own process with their own evidence formats, and that is where many high-dispute merchants actually fight. Verixify is built around the capture layer rather than any one bank or processor: the same evidence recorded at purchase is assembled into whichever format the dispute requires.

Do I have to change anything about my checkout?+

Nothing about Shopify’s checkout itself changes. Evidence collection runs quietly in the background once you add the Verixify app block to your theme. There is one optional addition, and it sits on your cart page rather than in checkout: if you publish fulfillment terms, a modal shows them to the shopper before they continue. It never blocks or gates checkout — if they dismiss it they carry on as normal, and we record the dismissal.

Do you submit the dispute for me?+

Verixify assembles a complete, submission-ready package and tells you exactly how to file it. You upload it to the processor to file the dispute.

What happens to customer data?+

Verixify never stores raw consumer PII. Emails are hashed with SHA-256 and IP addresses are truncated to /24 before storage. Evidence artifacts are append-only and immutable — nothing can be edited after the fact, which is exactly what makes them credible to banks and processors.

Can I see how my store is doing?+

Yes. Verixify shows you how your store’s track record is trending, lets you track it over time, and gives you specific guidance on how to improve it.

When can I get access?+

Verixify is not open for signup yet. We are opening access to a select first group of merchants. Join the waitlist and we will email you when access opens — that is the only email you will get from us.

For the other side of a disputeIn development

Merchant-side evidence capture is built. We are also building for the institutions on the other side of a dispute — and seeking partners for a pilot program.

Partners — talk to us under NDA

Patent pending. Built with outside regulatory counsel from day one. We share the detail with partners under NDA.

Be first in line when we open.

We are opening access to a select first group of merchants. Join the waitlist and we will reach out as access opens.

We'll email you when access opens. Nothing else, ever.